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AgentEmailStatusScore OutcomeSubmitted
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Submit Call for Analysis
Paste an audio URL — agent auto-tagged by email
API Reference
Submit calls programmatically from your CRM
POST /api/calls
Content-Type: application/json
Authorization: Bearer <token>

{
  "audioUrl":   "https://your-crm.com/recordings/call-001.mp3",  // required · must be unique per agent
  "agentEmail": "rahul.sharma@company.com",                       // required · unique key
  "agentName":  "Rahul Sharma",                                   // optional
  "callDate":   "2024-12-09T10:30:00Z"                           // optional
}

✓ New call:
{ "success": true, "duplicate": false, "callId": "uuid", "status": "pending" }

⚠ Duplicate (HTTP 409):
{
  "success": false,
  "duplicate": true,
  "message": "Already submitted for this agent",
  "existingCall": { "callId": "...", "status": "done", "overall_score": 72 }
}
All Calls
AgentStatusScoreOutcomeDateDuration
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Select date range and click Generate Report